Controller Troubleshooting

When a controller that is supported by the game fails to function, it is typically a conflict with the way the controller was setup in the system. There are several steps you can take to troubleshoot this issue.

• First and foremost, make sure that the game actually supports controllers. Some games that you think should support controllers don't. If controllers are not listed in the minimum requirements, then they are not supported.

How to find the minimum requirements for the game

• Since controllers, by their nature, are usually tugged or pulled during use, check the connections of your controller. Make sure it is securely fastened.

• Make sure the controller is calibrated properly in Microsoft Windows. Some games do not have their own setup for controllers and use the default Windows setup.

How to calibrate your controller

• If the controller has its own application used to control the device, then try these two things:
• Calibrate the controller in its original application.
• Disable the controller application so the default Windows calibration takes over.
• Unless the game allows multiple types of controllers, having multiple types of controllers installed may cause conflicts.
• Make sure all other controllers are unplugged from the machine before starting the system.
• If there are still conflicts, try uninstalling the drivers for all the controllers.
• Check for driver updates on the web site of the controller's manufacturer. These updates can sometimes resolve certain conflicts.
• If the controller is a USB device, other USB devices may be sending signals to the game as well. This is common in older games.
• Make sure all other non-essential USB devices are unplugged.
• If the game has a controller setup section in the Options menu, you should manually configure your controller inside the game.
• Although rare, it is possible that a program running in the background is interfering with the controller's proper usage.

How to end your background tasks