Crash Issues

 

The Splash Screen comes up then freezes my computer.

 

If you attempt to start the game and all you receive is a screen with the game logo, and your computer seems to be locked up, you should try the following steps:  

 

Close background applications

Be sure you meet the minimum requirements to play the game

Update the driver for your video card

Check Monitor Settings

 


 

The splash screen comes up then crashes to the desktop with no error.

 

If when you start the game a screen pops up and you are returned to the Windows desktop, here are some items that you can try to help remedy this:  

 

Close background applications

Be sure you meet the minimum requirements to play the game

Update the driver for your video card

Check Monitor Settings

Make sure that you have enough hard disk space